Nexus (the client) took the opportunity during this development to redesign the existing Haymarket Metro station at the head of Northumberland Street. The refurbishment is seen as the precursor for the remainder of the Metro system stations for the Metro:all change programme, a reinvigoration programme to renew stations along the entire metro network. The proposals are to update the stations to comply with current regulations, whilst providing a further 30 year lifespan. The new design for Haymarket metro station opened up the platforms to emphasise the shape of the tunnels and create a feeling of space."

It would seem that the author of an article on the ADF Online website, published in January of 2009, regards the project as a success.   "  ... the station now has three major escalators and the under ground station has been opened out allowing more natural light in for Metro users. The old tunnel cladding has been removed and a new specially designed fin shaped panel has been fitted containing all the cables, PA system, cameras and other electronic wizardry including signal boosters for mobile phone and hearing aid users. Other benefits include non slip floor tiling and acoustic holes in the new side panelling to improve sound quality."

However, as ever, there have been detractors and in 2010 an article appeared in the Evening Chronicle written by Kim Carmichael reporting that, "A MULTI-million pound Tyneside development has been voted one of the UK’s ugliest new buildings. ... Nominated for the annual Carbuncle Cup of “fiendishly ugly buildings”, the hub is described as “awful” and “completely out of scale with its surroundings”.  It is also said to have “no response to the surrounding environment in terms of massing, style or materials.”

The article goes on to add that the response of Kevin Brown, the director of the  Sadler Brown architectural practice, to the nomination was to say that he was, " ...delighted to have been nominated because no architect wants his work to be so dull it goes unnoticed."

“It’s great for a successful local practice to be seen on a national stage."

“ Over the centuries great architecture has often come under fire only to become loved and cherished years later."